Email scam targeting utility customers
Please be aware that scammers are targeting utility customers with a malicious email, which appears to come from the utility but includes an attachment that contains malware. The email in this instance includes a Microsoft Word document with a filename containing the word “bill” followed by random characters. Opening the attached document runs malicious software that can infect a computer and attempt to steal banking and other information.
Washington Water will never send you an email with a Microsoft Word attachment. As in any case, if you ever receive an email or phone call that appears to be from Washington Water and are unsure whether it is legitimate, please call (877) 408-4060 for verification.