Latest News

2018 Water Rate Filing Information

News

Washington Water is committed to ensuring our customers continue to have a reliable supply of safe, high-quality water, and we have made a number of upgrades to the water system infrastructure to do so. On July 2, 2018, we submitted a rate filing with the Washington Utilities and Transportation Commission (UTC) requesting a 13.8% revenue…

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Washington Water Files Proposal to Adjust Rates for Infrastructure Investments Made to Upgrade Water Systems

News

Washington Water this week filed a proposal with the Washington Utilities and Transportation Commission to recover costs incurred since 2014 to make infrastructure improvements in and operate its water systems. The last rate adjustment for the utility went into effect in February 2015 for improvements made in 2013 and earlier. Investments made in Washington Water’s…

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Your Account Number is Changing

Your account number is changing

Washington Water Service is deploying a new Customer Care and Billing system to better serve our customers. As a result of this upgrade, your account number will change. Your new 10-digit account number will take effect July 1, 2018. If you use your bank’s bill paying service or automatic payment drafts from your bank account,…

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Washington Water’s Carol Schlender Honored With Drinking Water Week Commitment to Excellence Award by State Department of Health

Carol Schlender Honored

Water Quality Manager Carol Schlender of Washington Water was presented with the Drinking Water Week Commitment to Excellence award by the Washington State Department of Health (DOH) in a ceremony yesterday. Drinking Water Week is an annual initiative of the American Water Works Association and is being observed May 6-12, 2018. The Drinking Water Week…

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California Water Service Group Opens 2018 College Scholarship Program in California, Hawaii, and Washington

Scholarship program

Students pursuing higher education and residing in areas served by California Water Service Group (Group) subsidiaries may now apply for scholarships through the company’s annual College Scholarship Program. Group will award $60,000 in college scholarships this summer to eligible students; two grand-prize winners in the 2018-2019 cycle will receive $10,000 each, with additional recipients receiving…

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Washington Water Service Donates $13,625 to Local Charities and Community Groups

News

Washington Water reaffirmed its commitment to improving the communities it serves in 2017 by donating more than $13,000 to a local charitable organization and community group. This year, the utility helped non-profits provide services to community members in need by donating to Homeless Backpacks, Inc., Permission to Start Dreaming Foundation, and the Tacoma Rainiers Baseball…

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Focus Group Calls from Pacific Consulting Group Legitimate

As part of Washington Water’s effort to better serve our customers, we are working with Pacific Consulting Group to help identify participants for focus groups on October 17. If you receive a call from this organization, it is not a scam. Protecting our customers is our highest priority. If you ever receive a call that…

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California Water Service Group Named Great Place to Work® for Second Consecutive Year

For the second year in a row, California Water Service Group has been named a Great Place to Work® by the Great Place to Work® Institute. The recognition is reflective of the Group’s ongoing commitment to employees in its regulated California, Hawaii, New Mexico, and Washington subsidiaries. The 2017 Great Place to Work® certification is…

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California Water Service Group Publishes 2015-2016 Corporate Citizenship Report

California Water Service Group today announced that it has released its 2015-2016 Corporate Citizenship Report. Titled “Raising the Bar,” the report highlights the company’s efforts to enhance the quality of life for its customers, communities, employees, and stockholders, while operating in a way that respects the environment. “Raising the Bar” showcases improvements the company’s 1,125 employees…

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Washington Water Service Receives Final Approval to Increase Rates

On January 15, 2015 at the Washington Utilities and Transportation Commission (UTC or commission) open meeting, approval was given by the commissioners for Washington Water Service to increase its water rates. On August 14, 2014, Washington Water Service (WWSC) filed tariff revisions with the UTC that would generate approximately $1.5 million (15.9 percent) in additional…

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