Latest News

Annual Water Quality Reports Published

Washington Water encourages its customers to visit the Water Quality Reports page and view their Consumer Confidence Report, also called the CCR or water quality report, which provides information about the state of the local water supply. Customers can now review and learn about their system’s water quality in 2019, as well as obtain CCRs…

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Washington Water Completes Purchase of Rainier View Water Company

Hands holding water

Washington Water today announced it has completed the acquisition of Rainier View Water Company’s (Rainier View Water) water system assets, with approval from the Washington Utilities and Transportation Commission. Washington Water is now providing water utility service to Rainier View Water’s 18,500 service connections. Rainier View Water serves about 35,000 people in parts of Graham,…

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California Water Service Group Subsidiaries to Acquire Local Water Companies

California Water Service Group (Group) announced today that its Washington subsidiary closed an acquisition and that its New Mexico subsidiary has entered into a purchase agreement. Washington Water Service (Washington Water) closed its purchase of the Greenwood Estates water system on March 31, with approval by the Washington Utilities and Transportation Commission. Sister utility New…

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Washington Water Receives WUTC Approval to Acquire Rainier View Water Company

Washington Water has received approval from the Washington Utilities and Transportation Commission to acquire Rainier View Water Company’s (Rainier View Water) water system assets and provide water utility service to its 18,000 service connections. The transaction is expected to close in June 2020, subject to the remaining closing conditions in the purchase agreement including completion…

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California Water Service Group Invests Nearly $274 Million in Water System Infrastructure in 2019

As part of its promise to provide quality, service, and value to its communities, California Water Service Group invested $273.8 million in water system infrastructure in its service areas in 2019. Among the projects completed last year to keep its systems safe and reliable were: Installation of 145,881 feet of new water main to replace…

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Tap Water Safe from Coronavirus

Updated March 19, 2020 Your tap water is safe from coronavirus (COVID-19), according to the World Health Organization (WHO) and the Centers for Disease Control and Prevention (CDC). The safeguards we have always taken to protect water quality are effective to keep it safe from viruses, including COVID-19. While you may be stocking up on…

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California Water Service Group Opens 2020 College Scholarship Program

Students in All Group Service Areas Eligible for Seventh Annual Program As part of its commitment to improving the quality of life in the communities it serves, California Water Service Group (Group) has expanded its annual College Scholarship Program, which officially opened for applications today. Beginning this year, eligible students residing in areas served by…

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Sea Cliff and Peacock Hill System Consolidation

In 2018, we began a project to improve system reliability and infrastructure resiliency of both the Peacock Hill and Sea Cliff Estates Water Systems. This multi-phase improvement project consisted of a new water main and the replacement of two pump stations. These improvements also enable the systems to be consolidated, which means the systems are…

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California Water Service Group Donates More Than $1.25 Million in 2019 to Local Communities

California Water Service Group (Group) and its subsidiaries donated more than $1.25 million to local non-profits, community organizations, and other philanthropic entities in 2019, exceeding 2018 contributions by an estimated $250,000. Last years increase was mostly due to California Water Service’s inaugural Firefighter Grant Program, which was created to support the needs of local fire…

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Washington Water Enters Into Agreement to Acquire Rainier View Water Company

News

Washington Water, a subsidiary of California Water Service Group, announced today that it has entered into an agreement with Rainier View Water Company (Rainier View Water) to acquire its water system assets and to provide water utility service to its 18,000 service connections, subject to certain closing conditions including completion of diligence and Washington Utilities…

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California Water Service Group Designated Great Place to Work® for Fourth Consecutive Year

The Great Place to Work® Institute has certified California Water Service Group (Group) as a Great Place to Work® for the fourth year in a row. This distinction was given to Group for its commitment to employees throughout its California, Hawaii, New Mexico, and Washington subsidiaries. The Great Place to Work® certification includes two components:…

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Washington Water responds to Environmental Working Group study

Protecting our customers’ health and safety is our highest priority, and we work to ensure our water complies with all water quality standards, or maximum contaminant levels, set by federal and state public health experts to protect customers’ health and safety. These public health experts include toxicologists, epidemiologists, physicians, biostatisticians, and research scientists from the…

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Washington Water Service’s Paul Robischon Acknowledged for His 42-Year Commitment to Water Service With Lifetime Achievement Award by State Department of Health

Paul Robischon

Washington Water’s Paul Robischon was honored with the Lifetime Achievement award by the Washington State Department of Health (DOH) at a ceremony today, held in conjunction with Drinking Water Week. Robischon, who started his career with the utility in 1977, managed operations for Washington Water’s southwest region until his retirement in February 2019. Drinking Water…

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California Water Service Group Opens 2019 College Scholarship Program

Scholarship program

Students in California, Hawaii, and Washington Service Areas Eligible for Sixth Annual Program California Water Service Group (Group) today announced it has officially opened its annual College Scholarship Program. Eligible students residing in areas served by the utility’s California, Hawaii, and Washington subsidiaries may now apply online for one of the scholarships under the $60,000…

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Matthew Brown Selected as General Manager

Matthew Brown

Washington Water announced today that it has selected Matthew Brown to lead the utility as its General Manager. Brown, who has been with the utility for 20 years, has extensive hands-on knowledge of water infrastructure and distribution. Brown has served as the Interim General Manager since July 2018 and is well-acquainted with the district’s water…

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Utility regulators approve rate increase for Washington Water customers

News

Today the Utilities and Transportation Commission approved a rate increase for Washington Water customers. Starting Dec. 1, the average residential water customer using 854 cubic feet of water a month will pay $5.52 more, for an average monthly bill of $59.27. In July the company requested to raise rates by $1.6 million (13.8 percent) due…

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Washington Utilities and Transportation Commission Approves Settlement in Washington Water Rate Change Proposal

News

Washington Water, a subsidiary of California Water Service Group, received approval from the Washington Utilities and Transportation Commission (Commission) to increase annual revenues by $1.1 million, effective Dec. 1, 2018, to reflect improvements that have already been made to water system infrastructure as well as increases in operating costs. Investments made in Washington Water’s systems…

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California Water Service Group Named Great Place to Work® for Third Year in a Row

Great Place to Work certified September 2018 through September 2019

For the third consecutive year, the Great Place to Work® Institute has certified California Water Service Group as a Great Place to Work®. The designation reflects the utility’s commitment to employees in its California, Hawaii, New Mexico, and Washington subsidiaries. The Great Place to Work® certification includes two parts: first, a Culture Audit© about the…

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2018 Water Rate Filing Information

News

Washington Water is committed to ensuring our customers continue to have a reliable supply of safe, high-quality water, and we have made a number of upgrades to the water system infrastructure to do so. On July 2, 2018, we submitted a rate filing with the Washington Utilities and Transportation Commission (UTC) requesting a 13.8% revenue…

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Washington Water Files Proposal to Adjust Rates for Infrastructure Investments Made to Upgrade Water Systems

News

Washington Water this week filed a proposal with the Washington Utilities and Transportation Commission to recover costs incurred since 2014 to make infrastructure improvements in and operate its water systems. The last rate adjustment for the utility went into effect in February 2015 for improvements made in 2013 and earlier. Investments made in Washington Water’s…

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Your Account Number is Changing

Your account number is changing

Washington Water Service is deploying a new Customer Care and Billing system to better serve our customers. As a result of this upgrade, your account number will change. Your new 10-digit account number will take effect July 1, 2018. If you use your bank’s bill paying service or automatic payment drafts from your bank account,…

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Washington Water’s Carol Schlender Honored With Drinking Water Week Commitment to Excellence Award by State Department of Health

Carol Schlender Honored

Water Quality Manager Carol Schlender of Washington Water was presented with the Drinking Water Week Commitment to Excellence award by the Washington State Department of Health (DOH) in a ceremony yesterday. Drinking Water Week is an annual initiative of the American Water Works Association and is being observed May 6-12, 2018. The Drinking Water Week…

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California Water Service Group Opens 2018 College Scholarship Program in California, Hawaii, and Washington

Scholarship program

Students pursuing higher education and residing in areas served by California Water Service Group (Group) subsidiaries may now apply for scholarships through the company’s annual College Scholarship Program. Group will award $60,000 in college scholarships this summer to eligible students; two grand-prize winners in the 2018-2019 cycle will receive $10,000 each, with additional recipients receiving…

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Washington Water Donates $13,625 to Local Charities and Community Groups

News

Washington Water reaffirmed its commitment to improving the communities it serves in 2017 by donating more than $13,000 to a local charitable organization and community group. This year, the utility helped non-profits provide services to community members in need by donating to Homeless Backpacks, Inc., Permission to Start Dreaming Foundation, and the Tacoma Rainiers Baseball…

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Focus Group Calls from Pacific Consulting Group Legitimate

As part of Washington Water’s effort to better serve our customers, we are working with Pacific Consulting Group to help identify participants for focus groups on October 17. If you receive a call from this organization, it is not a scam. Protecting our customers is our highest priority. If you ever receive a call that…

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California Water Service Group Named Great Place to Work® for Second Consecutive Year

For the second year in a row, California Water Service Group has been named a Great Place to Work® by the Great Place to Work® Institute. The recognition is reflective of the Group’s ongoing commitment to employees in its regulated California, Hawaii, New Mexico, and Washington subsidiaries. The 2017 Great Place to Work® certification is…

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California Water Service Group Publishes 2015-2016 Corporate Citizenship Report

California Water Service Group today announced that it has released its 2015-2016 Corporate Citizenship Report. Titled “Raising the Bar,” the report highlights the company’s efforts to enhance the quality of life for its customers, communities, employees, and stockholders, while operating in a way that respects the environment. “Raising the Bar” showcases improvements the company’s 1,125 employees…

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Washington Water Service Receives Final Approval to Increase Rates

On January 15, 2015 at the Washington Utilities and Transportation Commission (UTC or commission) open meeting, approval was given by the commissioners for Washington Water Service to increase its water rates. On August 14, 2014, Washington Water Service (WWSC) filed tariff revisions with the UTC that would generate approximately $1.5 million (15.9 percent) in additional…

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