Contact Us

Need Immediate Assistance?

You can reach our Customer Service Center toll-free, 24 hours a day, at (877) 408-4060.

Other Resources

Washington UTC

If you have concerns about your bill or water service, have contacted our Customer Service Center, and have not been able to resolve your concerns, please ask to speak to one of our managers. If your concerns are still not addressed, you can contact the Washington Utilities and Transportation Commission for further assistance: Consumer Affairs Division Washington Utilities and Transportation Commission P.O. Box 47250 Olympia, WA 98504-7250 (888) 333-9882 www.utc.wa.gov

Hearing from our customers is very important to us. If you have comments or concerns that you would like to share or are just looking to get in touch with someone in our organization about service or other topics, you can find phone numbers on our staff contact information list PDF or use the email form below. If you send an email, you should receive a reply within one business day.

If you do not have water, see gushing water or other damage to the water system, see someone tampering with our facilities, or have another water emergency, please see the instructions under “Need immediate assistance?” in the sidebar at right.

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