Start/Stop Service

Start Water Service

Please contact Washington Water to request service at least one business day prior to your desired start date. If water is physically off at the location, an adult must be present when the Washington Water service person arrives to turn on the connection.

Please have the following information handy when you Contact Us to request new service:

  • Address where service is to start
  • Start date
  • Your date of birth
  • Last four digits of your Social Security number
  • Day and evening telephone numbers
  • Email address (for emergency notification only)
  • Billing address, if different than service address

Stop Water Service

To stop your water service, please call our Customer Service Center by at (877) 408-4060.

Transfer Water Service

If you are moving within our service area and would like to transfer your service, please call our Customer Service Center by at (877) 408-4060.