Salespeople requesting home access not with Washington Water

Some Washington Water customers have reported being visited by an individual or individuals claiming that the water is not safe to drink and requesting access to their homes for water testing. Please be aware that these individuals are not Washington Water employees and are not affiliated with Washington Water. Any suggestion that the water being provided by Washington Water is unsafe is simply untrue. It is our understanding that the individuals making this assertion are attempting to sell water filtration systems and related services to residents in the area. Our water is safe to use and drink as normal and meets all state and federal water quality standards.

Please remain vigilant about unknown individuals requesting access to your home. If you are ever unsure if an individual or company is affiliated with Washington Water, or if there are questions about the quality of the water we serve, please call your local office for verification. As always, your safety is our top priority.

For information about how to protect yourself, please see our Protecting Yourself Against Utility Scams page.