System: Peacock Hill
System ID: 66637Q
County: Pierce County
A printable version of this report is also available.
About Your Water Quality
Washington Water Service (Washington Water) is committed to being a leader in providing communities and customers with traditional and innovative utility services. Washington Water is proud of its service record and is staffed with courteous and knowledgeable water professionals who are dedicated to meeting your needs. While we are proud of our past record, we continually strive to improve upon the quality of services we provide to you, our valued customer.
This 2019 Drinking Water Report is your annual update on the quality and safety of your drinking water. It includes the most recent water quality results through the monitoring period ending December 31, 2019, in accordance with state and federal regulations (not all testing is required every year). This report also provides access through references and telephone numbers to source water assessments, health effects information, and other water system topics. This allows you to make personal health-based decisions regarding your drinking water consumption and become more involved in decisions which may affect your health.
We hope you find this information helpful.
Consolidation of the Peacock Hill and Sea Cliff Estates systems was completed in December 2019. The combined system is now just Peacock Hill.
In 2018, Washington Water began a project to improve system reliability and infrastructure resiliency of both the Peacock Hill and Sea Cliff Estates Water Systems. This multi-phase improvement project consisted of a new water main and the replacement of two pump stations. These improvements also enable the systems to be consolidated, which means the systems are now physically connected and will be operated as one continuous system. The result for customers is a significant increase in water system reliability, both for customers' everyday needs and to ensure sufficient water pressure and fire flow during power outages.
The first phase of the project consisted of a new water main to connect the two systems. Along 160th Street NW in Gig Harbor, more than 1,700 feet of 8″ water main was installed, along with a new fire hydrant. Additionally, several valves were installed to assist in isolating the system, when needed, to reduce the number of residents impacted by any planned and emergency shutdowns.
The second phase of the project included constructing two new pump stations. The old stations were at the end of their service life and in need of replacement. The booster pumps were sized to serve the combined zone of both Peacock Hill and Sea Cliff Estates. The stations now pump water into a storage tank, which will maintain system pressure, instead of the previous configuration that relied on the pneumatic tanks to pressurize the system.
Our goal was to make the consolidation as seamless as possible. We continue to read meters and issue billing cycles as previously established. One change customers in the Sea Cliff Estates Water System will notice a change on their bill, as the system will now read “Peacock Hill Water System."
At Washington Water, we are committed to providing our customers with a reliable supply of high-quality water. We are pleased to complete this important project, which improves the capacity and reliability of the water systems for customers and provides enhanced fire protection to ensure firefighters can protect the community during an emergency. If you have any questions or we can be of further assistance, please contact our Customer Center in Gig Harbor toll-free at (877) 408-4060 or through the Contact Us page on wawater.com.
Your Water System
Where does my water come from?
In 2019, the Peacock Hill water system was served by fourteen wells (groundwater), which range in depth from 106 to 502 feet. Peacock Hill customers' water is a blend of some or all of these wells. There is no treatment on the system (no chlorination, filtration, pH adjustment, etc.).
Sea Cliff Estates
In 2019, the Sea Cliff Estates water system was served by thirteen wells (groundwater). The water is pumped into the system from these wells, which range in depth from 75 to 496 feet. Chlorine is added at just one well, to eliminate the naturally occurring hydrogen sulfide odor (rotten eggs). There is no other treatment on the system.
These two water systems now operate as one. Please see page 3 for more information on this water system consolidation project completed in December 2019.
Source Water Protection Information
Drinking water comes from groundwater (wells and springs) and surface water (rivers, lakes, streams). Protecting these drinking water sources is key to sustaining safe drinking water supplies for this and future generations.
What you can do to protect source water:
- Ensure that your septic system is properly maintained.
- Use chemical fertilizers and pesticides sparingly, if at all.
- Don't dump any hazardous waste on the ground. This includes: motor oil, pesticides, paint or paint cans, mothballs, flea collars, household cleaners, medicines, etc.
Check the SWAP information for your water system:
The Washington State Department of Health Office of Drinking Water has compiled Source Water Assessment Program (SWAP) data for all community water systems in Washington. A source water assessment includes:
- A delineation (definition) of the source water protection area,
- An inventory of potential sources of contamination, and
- A susceptibility determination (how susceptible the source is to contamination).
An interactive map with data for your water system is available at: fortress.wa.gov/doh/swap/
To ensure that the high-quality water we deliver is not compromised in the distribution system, Washington Water has a robust cross-connection control program in place. Cross-connection control is critical to ensuring that activities on customers' properties do not affect the public water supply. Our cross-connection control specialists ensure that all of the existing backflow prevention assemblies are tested annually, assess all connections, and enforce and manage the installation of new commercial and residential assemblies.
Backflow can occur when certain pressure conditions exist either in our distribution system or within the customer's plumbing, so our customers are our first line of defense. A minor home improvement project — without the proper protections — can create a potentially hazardous situation, so careful adherence to plumbing codes and standards will ensure the community's water supply remains safe. Please be sure to utilize the advice or services of a qualified plumbing professional.
Many water use activities involve substances that, if allowed to enter the distribution system, would be aesthetically displeasing or could even present health concerns. Some common cross-connections are:
- Garden hoses connected to a hose bib without a simple hose-type vacuum breaker (available at a home improvement store)
- Improperly installed toilet tank fill valves that do not have the required air gap between the valve or refill tube
- Landscape irrigation systems that do not have the proper backflow prevention assembly installed on the supply line
The list of materials that could potentially contaminate the water system is vast. According to the EPA, a wide variety of substances have contaminated drinking water systems throughout the country as a result of poor cross-connection control. Examples include:
- Antifreeze from a heating system
- Lawn chemicals from a garden hose or sprinkler head
- Blue water from a toilet tank
- Carbonated water from a soda dispenser
Customers must ensure that all plumbing is in conformance with local plumbing codes. Additionally, state law requires certain types of facilities to install and maintain backflow prevention assemblies at the water meter. Washington Water's cross-connection control staff will determine whether you need to install a backflow prevention assembly based on water uses at your location.
Drinking water, including bottled water, may reasonably be expected to contain at least small amounts of some contaminants. The presence of contaminants does not necessarily indicate that the water poses a health risk.
More information about contaminants and potential health effects can be obtained by calling the EPA's Safe Drinking Water Hotline at (800) 426-4791.
Common sources of drinking water — both tap and bottled water — include rivers, lakes, streams, ponds, and reservoirs (surface water), and wells and springs (groundwater). As water travels over the surface of the land or through the ground, it dissolves naturally-occurring minerals and, in some cases, radioactive material. Water can also pick up substances resulting from the presence of animals or from human activity.
Contaminants that may be present in source water include:
Microbial contaminants, such as viruses, parasites, and bacteria, which may come from sewage treatment plants, septic systems, agricultural livestock operations, and wildlife.
Inorganic contaminants, such as salts and metals, which can be naturally-occurring or result from urban stormwater runoff, industrial or domestic wastewater discharges, oil and gas production, mining, or farming.
Pesticides and herbicides, which may come from a variety of sources such as agriculture, urban stormwater runoff, and residential uses.
Radioactive contaminants, which can be naturally-occurring or be the result of oil and gas production and mining activities.
Organic chemical contaminants, including synthetic and volatile organic chemicals, which are byproducts of industrial processes and petroleum production, and can also come from gas stations, urban stormwater runoff, and septic systems.
In order to ensure that tap water is safe to drink, the Washington State Department of Health (DOH) and EPA prescribe regulations that limit the amount of certain contaminants in water provided by public water systems. The Food and Drug Administration (FDA) and Washington State Department of Agriculture regulations establish limits for contaminants in bottled water that must provide the same protection for public health.
Some people may be more vulnerable to contaminants in drinking water than the general population. Immuno-compromised people such as those with cancer undergoing chemotherapy, those who have undergone organ transplants, people with HIV/AIDS or other immune system disorders, some elderly, and infants can be particularly at risk from infections. These people should seek advice about drinking water from their health care providers. EPA/CDC guidelines on appropriate means to lessen the risk of infection by Cryptosporidium and other microbial contaminants are available from the Safe Drinking Water Hotline at (800) 426-4791.
Action level (AL): The concentration of a contaminant which, when exceeded, triggers treatment or other requirements which a water system must follow.
Lead and Copper 90th Percentile Value: Out of every 10 homes sampled, 9 were at or below this level. This must be less than or equal to the AL or additional steps must be taken.
Maximum containment level (MCL): The highest level of a contaminant allowed in drinking water. MCLs are set as close to the MCLGs as feasible using the best available treatment technology.
Maximum contaminant level goal (MCLG): The level of a contaminant in drinking water below which there is no known or expected risk to health. MCLGs allow for a margin of safety.
µmhos/cm: A measure of specific conductance.
Maximum residual disinfectant level (MRDL): The highest level of a disinfectant allowed in drinking water. There is convincing evidence that addition of a disinfectant is necessary for control of microbial contaminants.
Maximum residual disinfectant level goal (MRDLG): The level of a drinking water disinfectant below which there is no known or expected risk to health. MRDLGs do not reflect the benefits of the use of disinfectants to control microbial contaminants.
N/A: Not applicable.
Not detected (ND): The result is less than the SDRL.
ppb: Parts per billion (µg/L, micrograms per liter)
ppm: Parts per million (mg/L, milligrams per liter)
State detection reporting limit (SDRL): The minimum reportable detection of an analyte as established by DOH. If the test result is less than the SDRL, the contaminant is considered to be not detected.
Secondary maximum contaminant level (SMCL): These standards are developed as guidelines to protect the aesthetic qualities of drinking water and are not health based.
2020 Water Quality
Your water is tested for more than 100 contaminants for which state and federal standards have been set.
Tables 1 & 2 list all primary contaminants that were detected at or above the state detection reporting limit (SDRL), along with their respective MCLs. Primary MCLs (primary standards) protect public health by limiting the levels of these contaminants in drinking water.
Table 3 lists secondary contaminants of interest to many consumers, as well as any unregulated contaminant detections. Secondary contaminants have no known health effects but can affect the aesthetic properties of water (taste, odor, and appearance). Unregulated contaminants are those for which EPA has not established drinking water standards. The purpose of unregulated contaminant monitoring is to help EPA determine their occurrence in drinking water and potential need for future regulation.
Table 1: Primary Contaminants
|Inorganic Chemicals||Year Tested||Units||MCL||MCLG||Peacock Hill||Sea Cliff Estates||Violation?||Major Sources in Drinking Water|
|Nitrate||2019||ppm||10||10||ND–3.0||ND–1.5||No||Runoff from fertilizer use; leaching from septic tanks; sewage; erosion of natural deposits|
|Arsenic1||2017–2019||ppb||10||0||ND–8||ND–5||No||Erosion of natural deposits (e.g., volcanic rock in Washington state); runoff from orchards; runoff from glass and electronics production wastes|
|Selenium||2017–2019||ppb||50||50||ND–3||ND–2||No||Discharge from petroleum and metal refineries; erosion of natural deposits; discharge from mines|
|Disinfectant (an additive)||Year Tested||Units||MRDL||MRDLG||Peacock Hill||Sea Cliff Estates||Violation?||Major Sources in Drinking Water|
|Highest Running Average||Range||Highest Running Average||Range|
|Free Chlorine Residual2||2019||ppm||4||4||N/A||N/A||0.04||<0.02–0.52||No||Water additive used to eliminate hydrogen sulfide (rotten egg) odor|
1 Your drinking water currently meets EPA's drinking water standard for arsenic (10 ppb). However, it does contain low levels of arsenic. There is a small chance that some people who drink water containing low levels of arsenic over many years could develop circulatory disease, cancer, or other health problems. Most types of cancer and circulatory diseases are due to factors other than exposure to arsenic. EPA's standard balances the current understanding of arsenic's health effects against the costs of removing arsenic from drinking water.
2 As measured in the distribution mains served by the single chlorinated well (the Hoover well).
|Microbiological||Year Tested||MCL||MCLG||Level 1 Assessments — Required and Completed||Violation?||Major Sources in Drinking Water|
|Peacock Hill||Sea Cliff Estates|
|Total Coliform Bacteria3||2019||TT||n/a||N/A||1||No||Naturally present in the environment|
3 Coliforms are bacteria that are naturally present in the environment and are used as an indicator that other potentially harmful waterborne pathogens may be present or that a potential pathway exists through which contamination may enter the drinking water distribution system. The routine monthly sample collected in Sept 2019 was positive for the presence of total coliform bacteria (E. coli negative). This indicates the need to look for potential problems in water treatment or in the distribution system. Results of the repeat (follow up) samples confirmed the presence of coliform bacteria, and that it was originating in the lower Sea Cliff storage tank. All of the wells and other storage tanks were absent of any coliform bacteria. A “Level 1 assessment" (investigation) was performed to identify problems and to correct any that were found. The storage tank was pressure tested for leaks and leaky areas were sealed up. All other 2019 monthly routine samples were satisfactory. NOTE: For important information regarding changes in drinking water regulatory requirements for coliform monitoring and reporting effective April 1, 2016, see page 11 (Revised Total Coliform Rule).
Table 2: Lead and Copper
Samples are collected at customer kitchen or bathroom taps. Residences considered to be at highest risk for corrosion are selected for sampling (i.e., those with lead and copper in internal plumbing, based on specific EPA tiering criteria and available home construction details from county web sites). The number of homes sampled is based on population served by the water system. This testing is done every three years.
|Primary Contaminants||Year Tested1||Units||AL||Peacock Hill||Sea Cliff Estates||Violation?||Major Sources in Drinking Water|
|90th Percentile||Samples > AL||90th Percentile||Samples > AL|
|Copper||2018 or 2019||ppm||1.3||0.36||0 of 20||0.54||0 of 11||No||Corrosion of household plumbing systems; erosion of natural deposits|
|Lead||2018 or 2019||ppb||15||1||0 of 20||1||0 of 11||No||Corrosion of household plumbing systems; erosion of natural deposits|
1 Peacock Hill sampled in 2019, Sea Cliff Estates in 2018.
Table 3: Secondary and Unregulated Contaminants
|Secondary Contaminants||Year Tested||Units||SMCL||Peacock Hill||Sea Cliff Estates||Violation?||Major Sources in Drinking Water|
|Iron1||2017–2019||ppm||0.30||ND–0.6||ND–0.6||No||Leaching from natural deposits; industrial wastes|
|Manganese1||2017–2019||ppm||0.05||ND–0.12||ND–0.18||No||Leaching from natural deposits|
|Chloride||2017–2019||ppm||250||1.4–5.8||1.3–3.9||No||Runoff/leaching from natural deposits; seawater influence|
|Sodium2||2017–2019||ppm||n/a||4.3–8.2||4.1–6.0||No||Erosion of natural deposits; seawater influence|
|Hardness3||2017–2019||ppm||n/a||38–117||43–69||No||Erosion of natural deposits|
|Conductivity||2017–2019||µmhos/cm||700||102–244||103–148||No||Substances that form natural deposits; seawater influence|
|Color||2017–2019||color units||15||ND||ND||No||Naturally occurring organic materials|
|Unregulated Contaminants||Year Tested||Units||SMCL||Peacock Hill||Sea Cliff Estates||Violation?||Major Sources in Drinking Water|
|Lead4||2017–2019||ppb||n/a||ND–4.05||ND–1||No||Corrosion of household plumbing systems; erosion of natural deposits|
|Copper4||2017–2019||ppm||n/a||ND||ND||No||Corrosion of household plumbing systems; erosion of natural deposits|
1 SMCLs are guidelines only, set to control the adverse aesthetic effects that minerals like iron and manganese can cause (staining of sinks and fixtures, dirty colored water, off taste or odor).
2 The EPA recommends 20 ppm sodium as a level of concern for consumers who must restrict their dietary intake.
3 When reading the hardness value, 0–75 ppm is considered “soft" water, 75–150 ppm is “moderately hard," 150–300 ppm is “hard," and >300 ppm is “very hard". To convert to grains per gallon of hardness, divide total hardness by 17.1.
4 Lead and copper are regulated at customer taps (see Table 2 for those results), not at the source, which is what these results represent. This is because lead and copper in drinking water do not typically come from the water source. They come from the plumbing that serves, or is inside, the customer's home, from corrosion of lead and copper-containing plumbing or fixtures, or the lead solder that connects copper pipes.
5 .The single source (well) with lead result of 4 ppb in 2018 was re-sampled in March 2020. No lead was detected..
Revised Total Coliform Rule (RTCR)
This year's report reflects changes in drinking water regulatory requirements that took effect in 2016. Effective April 1, 2016, the Revised Total Coliform Rule (RTCR) replaced the Total Coliform Rule that had been in place for public water systems since 1989. The purpose of the revised rule remains the same as the original rule, to protect public health by ensuring the integrity of the drinking water distribution system and by monitoring for the presence of microorganisms (i.e., total coliform and E. coli bacteria).
Under the RTCR, the presence of total coliform bacteria (E. coli absent) is no longer considered a direct health threat. The maximum contaminant level (MCL) for total coliform has been eliminated. The presence of total coliform bacteria does, however, indicate that a pathway exists, or may exist, for contamination into the distribution system. The U.S. EPA anticipates even greater public health protection under the revised rule because it requires water systems to identify and fix problems that may directly or indirectly contribute to microbial contamination. It formalizes the process, requiring a qualified person to conduct a Level 1 Assessment (see definitions at right) when the system has greater than one routine coliform-positive sample in a calendar month. Any sanitary defects that are identified during the assessment must be corrected. Examples of ways that coliform can enter the system are: failure to disinfect properly after maintenance or repairs, main breaks, holes/gaps in storage tank joints and screens, loss of system pressure, cross-connections, biofilm accumulation in the distribution system, inadequate disinfectant residual (chlorinated systems), or sampling protocol errors.
The assessor records his or her findings and corrective actions onto an assessment form. The completed form must be submitted to the Washington State Department of Health (DOH) within 30 days of the treatment technique trigger (TTT), the new RTCR term for greater than one routine coliform-positive sample in a calendar month. A second TTT in a rolling 12-month period results in a more comprehensive Level 2 Assessment. A third TTT will likely result in DOH requiring permanent continuous chlorination (if the system is not already chlorinated).
Level 1 Assessment: a study of the water system to identify potential problems and determine (if possible) why total coliform bacteria have been found in the water system
Level 2 Assessment: a more detailed study of the water system to identify potential problems and determine (if possible) why total bacteria have been found in the water system more than once in a 12-month period, or why an E. coli MCL violation has occurred (if applicable)
For more information on the RTCR from the DOH, visit: www.doh.wa.gov/Portals/1/Documents/Pubs/331-556.pdf.
As you know, lead has been in the news a lot lately. Washington Water wants to assure you about the quality of your water.
Washington Water is compliant with health and safety codes mandating use of lead-free materials in water system replacements, repairs, and new installations. We have no known lead service lines in our systems. We test and treat (if necessary) water sources to ensure that the water delivered to customer meters meets water quality standards and is not corrosive toward plumbing materials.
The water we deliver to your home meets lead standards, but what about your home's plumbing? In Washington state, lead in drinking water comes primarily from materials and components used for in-home plumbing (for example, lead solder used to join copper plumbing, and brass and other lead-containing fixtures). Therefore, the Lead and Copper Rule is a critical part of our water quality monitoring program, and we follow it completely. This rule requires us to test water inside a representative number of homes that have plumbing most likely to contain lead and/or lead solder. This test, along with other water quality testing, tells us if the water is corrosive enough to cause lead from home plumbing to leach into the water. If the Action Level (the concentration of a contaminant which, when exceeded, triggers action which a water system must follow before it becomes a health concern) is exceeded, either at a customer's home or system-wide, we work with the customer to investigate the issue. If the problem is system-wide, we will implement corrosion control treatment at the source before the lead levels create a health issue.
Elevated levels of lead, if present, can cause serious health problems, especially for pregnant women and children. If your home's plumbing contains lead piping or pipe fittings, lead solder, or brass fixtures that may contain lead, you can minimize the potential for lead exposure by flushing your tap for 30 seconds to two minutes before using water for drinking or cooking.
If you are concerned about lead in your water, you may wish to have your water tested by a certified lab. Information on lead in drinking water, testing methods, and steps you can take to minimize exposure is available from the Safe Drinking Water Hotline or at www.epa.gov/safewater/lead.
Results of our lead monitoring program, conducted in accordance with the Lead and Copper Rule, can be found in Water Quality Tables 2 and 3.
About Monitoring Waivers (reduced monitoring)
Drinking water sources are sampled and tested a minimum of every six to nine years for an array of organic chemicals including volatile organic chemicals (VOCs) and synthetic organic chemicals (SOCs), such as herbicides and pesticides. VOCs are byproducts of industrial processes and petroleum production and can also come from gas stations, urban stormwater runoff, and septic systems.
Sampling frequencies for these groups of organic chemicals can vary depending on the county in which your water system is located, whether the source has been granted a monitoring waiver, and whether there have been past detections of any of these organic contaminants.
Monitoring waivers are granted by the DOH and are based on a source's susceptibility rating (risk of contamination), water quality history, and information gathered from across the state.
If there were detections of organic contaminants obtained during the most recent round of compliance monitoring (2014–2019 for VOCs; 2011–2019 for SOCs), they are shown in the water quality data tables. If there are none reported in the tables, there were none detected.
Drinking water sources are sampled and tested a minimum of every six years for radioactive contaminants (radium 228 and gross alpha). These contaminants can be naturally occurring or the result of oil and gas production and mining activities.
If there were any detections obtained during the most recent round of compliance monitoring (2014–2019), they are shown in the water quality data tables. If there are none reported in the tables, there were none detected.
Water is a precious, limited resource. In the Pacific Northwest, drinking water for our growing population competes with other uses that include agriculture, industry, recreation, and maintaining an adequate stream flow for fish.
Washington Water strives to be a leader in the water industry, and we encourage our customers to be good stewards of our water resources. We monitor the amount of water we withdraw from aquifers in Washington, and track water losses along with water sold to our customers to ensure compliance.
Washington Water also continues to invest diligently in our infrastructure to reduce the amount of water lost to pipeline leaks and are updating our assessment of the impacts of climate change on water supply and demand. Using water wisely will ensure that we have enough water in dry years and for generations to come.
Water-use efficiency goals are established in accordance with WAC 246-290-830(6)(b).
Washington Water's company-wide water demand goal is an annual customer consumption of less than 117,300 gallons (or 0.36 acre feet) per year, per equivalent residential unit. Washington Water monitors demand and encourages conservation through a variety of resources. Washington Water's Customer Service Department alerts customers with unusually high consumption, and provides 13 months of consumption history on billing statements to all customers. See the conservation page for more information about how you can make a difference.
To control use of our groundwater sources, Washington Water established a supply goal to withdraw a maximum of 130,340 gallons (or 0.40 acre feet) per year, per equivalent residential unit. This goal is a measure of operational efficiency and adequate maintenance of pumping, treatment, and distribution systems. The difference between the supply and demand goals allows for a maximum of 10% total unaccounted-for water use company-wide. Washington Water gauges and records monthly source production, and identifies treatment backwash and system flushing volumes to regularly assess supply-side conservation efficiencies. Washington Water also annually evaluates our systems' water main repair history and distribution system water losses to develop capital improvement projects for water main replacements. See the Capital Improvement Program page for current and recently completed main replacement projects.
Company-Wide 2019 Water Use Results
- Total production: 1.418 billion gallons
- Total authorized usage: 1.265 billion gallons
- Total unaccounted-for water: 10.8%
- Total metered connections: 17,058
- Unmetered connections: 7
Thanks for taking the time to learn more about your water quality!
Important Contact Information
Washington Water Service
P.O. Box 336
Gig Harbor, WA 98335-0336
Office: (253) 851-4060
Toll Free: (877) 408-4060
Washington State Department of Health
Northwest Drinking Water Operations
20425 72nd Ave South
Building 2, Suite 310
Kent, WA 98032-2388
Our Water Quality Commitment:
You Can Count on Washington Water Employees to...
- Provide you with the highest quality water possible
- Sample, test, and treat (if needed) your water on a regular basis
- Work diligently to meet every water quality standard on every system, every day
- Maintain the water distribution system reliability
- Provide you with the highest level of customer service possible