Latest News

For the third consecutive year, the Great Place to Work® Institute has certified California Water Service Group as a Great Place to Work®. The designation reflects the utility’s commitment to employees in its California, Hawaii, New Mexico, and Washington subsidiaries. The Great Place to Work® certification includes two parts: first, a Culture Audit© about the…

Washington Water is committed to ensuring our customers continue to have a reliable supply of safe, high-quality water, and we have made a number of upgrades to the water system infrastructure to do so. On July 2, 2018, we submitted a rate filing with the Washington Utilities and Transportation Commission (UTC) requesting a 13.8% revenue…

Washington Water this week filed a proposal with the Washington Utilities and Transportation Commission to recover costs incurred since 2014 to make infrastructure improvements in and operate its water systems. The last rate adjustment for the utility went into effect in February 2015 for improvements made in 2013 and earlier. Investments made in Washington Water’s…

Washington Water Service is deploying a new Customer Care and Billing system to better serve our customers. As a result of this upgrade, your account number will change. Your new 10-digit account number will take effect July 1, 2018. If you use your bank’s bill paying service or automatic payment drafts from your bank account,…

Water Quality Manager Carol Schlender of Washington Water was presented with the Drinking Water Week Commitment to Excellence award by the Washington State Department of Health (DOH) in a ceremony yesterday. Drinking Water Week is an annual initiative of the American Water Works Association and is being observed May 6-12, 2018. The Drinking Water Week…

Students pursuing higher education and residing in areas served by California Water Service Group (Group) subsidiaries may now apply for scholarships through the company’s annual College Scholarship Program. Group will award $60,000 in college scholarships this summer to eligible students; two grand-prize winners in the 2018-2019 cycle will receive $10,000 each, with additional recipients receiving…

Washington Water reaffirmed its commitment to improving the communities it serves in 2017 by donating more than $13,000 to a local charitable organization and community group. This year, the utility helped non-profits provide services to community members in need by donating to Homeless Backpacks, Inc., Permission to Start Dreaming Foundation, and the Tacoma Rainiers Baseball…

As part of Washington Water’s effort to better serve our customers, we are working with Pacific Consulting Group to help identify participants for focus groups on October 17. If you receive a call from this organization, it is not a scam. Protecting our customers is our highest priority. If you ever receive a call that…